Reference:
Molly Fitzpatrick. (2014). How To Apologize The Right Way: An Apology Actually Has Three Parts. Forbes.
Adi Gaskell. (2016). 6 Ingredients For The Perfect Apology Forbes.
Amy Morin. (2016). Study Reveals The 6 Key Components Of An Effective Apology. Forbes.
Cherie Burbach. 5 Differences Between a Sincere Apology and Non-Apology. Friendship.
John M. Grohol, Psy.D. How to Make an Adept, Sincere Apology. Psychcentral.
Janis Kupferer. (2015). 4 Steps to a Sincere Apology. Huffingtonpost.
Beverly Engel. (2016). How To Give A Meaningful Apology. Fambizpv.
Mindtool team. How to Apologize. Mindtools.作者: 大燕废帝 时间: 2023-1-14 12:05
“ 严格来说,他并非全无道理,但在风头火势的时候说这些话,无疑便如火上加油,旋即惹来铺天盖地的批评”感到了深深的无奈。作者: 鹿鸣青山 时间: 2023-1-14 12:06
总要有一个发泄口的,等他发泄完了,也多半气消了作者: 去宁马蛋 时间: 2023-1-14 12:06